Animation will help younger children tell their story

The animated system will help children and young patients

Children as young as five, will get more of a say in their care at Evelina London Children’s Hospital thanks to an animated questionnaire using an avatar of their choice to help them give feedback on their stay in hospital.

Evelina London staff will work with HealthTracker Limited and the Picker Institute to design the fully animated system that can be used by children aged from five to10-years-old.

The avatar will take the patient on a ‘story’ through their hospital journey delivered on their bedside TV before they are discharged.

Professor Paul Gringras, who leads the children's sleep medicine service, says: “Being able to develop this means we can offer our youngest children who are usually not included in feedback surveys the opportunity to give their opinions in an easy and fun way.

“The information will add to, and improve our existing patient and parent feedback that already allows us to constantly evaluate and improve our level of care.”

Evelina London was one of seven hospitals chosen by NHS England to develop their project as part of the Patient Centred Outcome Measures (PCOM) programme.

Tim Kelsey, National Director for Patients and Information at NHS England, says: “The NHS works best when it listens hardest to what is important to patients. I am delighted we are able to support seven organisations across England to work with patients to understand the most important outcomes for children and young people living with such a wide range of conditions and symptoms.”