Our use of social media channels

Evelina London social media channels are managed by the communications team. If you follow us, you can expect messages covering news, events, service updates and official announcements.

We will also republish information that we feel is appropriate, relevant and interesting.

We reserve all rights to the @EvelinaLondon X account.

Replies and messages

Although we welcome feedback from followers and read all messages, we will not always be able to reply individually to everyone.

Sending messages to our social media accounts will not be considered as contacting us officially. If you have a formal comment about one of our services see our contact us page.

Who we follow

We follow organisations and individuals where appropriate. We will stop following accounts we believe are malicious or spam. The fact that we follow someone on social media does not imply endorsement of any kind.

Availability

We will generally update and monitor our social media accounts during office hours only. We cannot guarantee that all our channels will always be available and cannot accept responsibility for any lack of service.