Your child's hospital admission (stay)
Arranging your child's hospital staff
If your child needs to be admitted to hospital, for example for an operation or procedure that requires an overnight stay, we will contact you with the details.
You will receive written confirmation as a posted letter.
Cancelling and rearranging your child's hospital stay
If you need to cancel or rearrange your child’s hospital admission, please call the Evelina London admissions centre on 020 7188 7188 extension 52610.
Your child's outpatient appointment
Arranging your child's outpatient appointment
If your child has been referred for an outpatient appointment, we will contact you to arrange the next available date.
You will receive written confirmation of all appointments as a posted letter.
Cancelling and rearranging your child's appointment
If you cannot make your child’s outpatient appointment, please contact us as soon as you can.
Please call the paediatric appointments centre on 020 7188 4000.
Please email email@example.com. Please include the child’s name, hospital number (if known), date of birth and your contact telephone number.
Please also give full details of the appointment date, time and the name of the doctor/nurse.
On receipt of your email, we will cancel the existing appointment on the hospital’s booking system. Please tell us if you’d prefer to be contacted by phone or email and we will get back to you to agree a new date and time.
We are committed to seeing as many outpatients as we can each and every day. We try to allocate all available appointment times, even those that come about as a result of cancellations.
Please keep appointment times whenever possible, as the rescheduled date can be up to six weeks later.
If you do need to cancel, we will arrange another appointment time for your child as soon as possible.
Outpatient reminder text messages
We will send you a text message to remind you of your child's hospital appointment or admission date and time.
Please contact us if your mobile phone number changes by sending an email that includes the child’s full name, hospital number (if known) and date of birth to firstname.lastname@example.org.